Best 12 hotel management software

 

Imagine a world where running your hotel feels effortless—reservations flow in seamlessly, check-ins are a breeze, and every guest leaves with a smile. Sounds like a dream, right? The secret to turning that dream into reality lies in choosing the right hotel management software. The best hotel management systems don’t just help you manage operations; they transform the way you work, freeing up your time to focus on creating unforgettable guest experiences. From automating mundane tasks to keeping everyone up to speed, these tools are a must for every hotel.

This blog lists 12 modern hotel software solutions offering a comprehensive overview of their features and pricing.

 

Benefits of using hotel management software

Using hotel management software can completely change the way you run your hotel. These solutions can save an endless amount of time by automating repetitive tasks like taking reservations, managing bookings, check-ins, and housekeeping schedules. Instead of dealing with endless spreadsheets or piles of paperwork, you can have a centralized system that serves as a single source of truth for all employees. Hotel management systems let your staff stay connected in real-time, so everyone knows what’s happening. Housekeeping can get updates instantly, reception can see which rooms are ready, and managers can track everything from one dashboard. This reduces mistakes, speeds up service, and ensures your guests feel well taken care of.

In addition, managing listings and prices between hundreds of online travel agents such as Expedia and Hotels.com can be quite tricky so these systems help you handle everything from a single dashboard, make instant changes and even track competitor pricing.

 

What features to look for

• Booking engines and hotel reservation management
• Integration with travel websites such as Booking.com
• Digital keys as well as online check-in and check-out
• Housekeeping management
• Guest communications

 

1. Preno

Preno is an easy-to-use all-around hotel software that can automate many hours of admin. It is used by more than 7,000 hoteliers and has very positive reviews on various software listing sites.

 

Pricing

Offers a 7-day free trial without a credit card and offers 4 different plans starting from $24 per month for 5 units. Annual plans offer 20% discount.

 

Features

• Automatically adjust your rates based on real-time demand with the Dynamic Pricing feature.
• Channel Manager to sync with 70+ online travel sites such as Booking.com.
• Booking engine for hotel reservations
• Email automation
• Analytics & Reporting
• Housekeeping
• Integrations

 

2. Duve

Duve is a beautiful guest experience platform with numerous features to delight even the most demanding guests.

 

Pricing

Choose between 3 different plans starting from $6 per room per month.

 

Features

• Guests can check-in before they get to your property with the Online check-in feature.
• Streamline communications across all platforms via Dune’s Communications Hub.
• Offer tailored upsells for upgrades, services and experiences.
• Guest App
• Guest Analytics
• Mobile Keys
• Hotel branding
• Room directory
• Integrations

 

3. HotelKey

A comprehensive hospitality management platform with more than 18,000 contracted hotels and a variety of offerings for property management of hotels, restaurants or retail outlets.

 

Pricing

Choose between 3 different plans starting from $6 per room per month.

 

Features

• Property Management System with front desk and housekeeping features.
• RetailKey is a point-of-sale solution for restaurants and retail outlets.
• Central reservation system
• Process payments via PaymentKey
• HotelKey’s Event Management solutions simplify creating and managing events.
• 27/7 Support with more than 100 support agents.
• Integrations

 

4. Mews

Mews is a modern hospitality management system used by over 5,000 hospitality brands. It is a great choice for hotel chains or groups with multiple locations.

 

Pricing

Choose between 3 different custom plans that are priced by room or by bed.

 

Features

• Comprehensive property management system
• Booking system and reservation management with check-in and check-out capabilities for self-service.
• Embedded payment system
• Front desk operations
• POS, inventory and reporting
• Employee management
• Integrations
• APIs available

 

5. RoomKey PMS

RoomKey PMS is an infamous hotel management platform in North America with more than 70,000 rooms under management.

 

Pricing

RoomKey PMS offers 3 customizable bundles for small hotels, midsize hotels and large chain hotels.

 

Features

• Cloud-based property management system
• Front-Office Operations
• Reservation Management including group bookings
• Booking engines and channel management
• Contactless check-in and check-out
• Mobile keys
• Mobile payments & processing
• Automated Email & SMS
• Guest surveys
• Profile management for guests, companies, travel agents and wholesalers.
• Track room status and inspections in real-time
• 80+ operational reports
• API available
• Email & Phone Support with a 24/7 support team for urgent requests

 

6. Cloudbeds

Cloudbeds is an award-winning hospitality management system with a comprehensive offering that covers the whole spectrum of hotel management, from front desk operations to marketing.

 

Pricing

Pricing for 10 rooms starts at €170/month. There is a custom pricing option for large properties, groups and management companies.

 

Features

• One-click guest check-in and check-out
• Guest communication
• Drag and drop calendar
• Booking engine
• Reservations management
• Integrated payment system
• Pricing intelligence engine & Competitor rate tracking
• Channel manager with +300 booking channels
• Hotel website builder
• Digital marketing solutions such as retargeting via display ads
• Cloudbeds Intelligence for smarter insights
• Dedicated support
• Reporting
• Integrations
• API available

 

7. Little Hotelier

As the name suggests Little Hotelier is an all-in-one hotel management software for small properties. A great choice for guest houses, motels, cabins and campsites.

 

Pricing

Pricing starts at €109 per month for 5 rooms and it is based on room count. Try it for free for 30 days.

 

Features

• Channel manager with +450 booking channels
• Customizable booking engine
• Easily provide offers, discounts, extras and packages.
• Website builder
• Guest and property management with front desk features
• Guest engagement and communication
• Online check-in
• Guest surveys and feedback
• Mobile app available
• 24/7 phone, chat and email support
• Get assisted by onboarding specialists
• Integrations

 

8. Clock PMS+

Clock PMS+ is an intuitive hotel cloud solution that covers everything in terms of hotel operations.

 

Pricing

Pricing starts at $180 per month with 10% discount for annual plans. Add-ons available such as Restaurant POS.

 

Features

• Front desk operations
• Auto room allocation
• Manage all bookings in one place
• Mobile-Friendly Booking Engine
• Online check-in
• Housekeeping
• Guest portals
• Restaurant POS
• Create and manage your event spaces
• Catering Activities Management
• Multi-property options
• Analytics and reports
• Integrations
• API Available

 

9. eZee Absolute

eZee Absolute is India’s most famous hotel management software with a variety of offerings about front desk operations, marketing and food & beverage.

 

Pricing

For single hotels pricing starts at $30 per month for 5 rooms. Choose from 4 different plans and 5 add-ons. Annual subscriptions provide a 10% discount while 2-year subscriptions can save you 20%. A 14-day trial is available without a credit card.

 

Features

• Reservations and offline bookings
• Central reservation system
• Mobile guest self-service portal
• Meal plans and packages
• Connected with 130+ channels
• Direct bookings at no commission
• Hotel website chatbot
• Sell packages, run promotions
• Competitor rate analysis
• POS System
• Order and menu management
• Inventory and stock management
• Food delivery portal integration
• Review reputation management
• Integrations including payment gateways

 

10. ASI (Anand Systems Inc)

ASI serves 7,000 hotels worldwide with its comprehensive offerings for hotel operations.

 

Pricing

ASI offers 2 plans which start at $140 per month for 15 rooms with an additional $100 one-time set up fee. Add-ons include revenue management, reputation management and a custom website.

 

Features

• Simplify reservations
• Online check-in
• Advanced Revenue Management
• Integrate with Online Travel Agencies (OTA) and Global Distribution Systems (GDS).
• Channel Manager: Update inventory, pricing, and availability
• Website builder
• Point of sale

 

11. RoomRacoon

An all-in-one hotel management software for effortless hotel operations. It is used by +2000 independent hotels.

 

Pricing

The cheapest of the 4 plans starts at $197 per month for 18 rooms. Enjoy 20% off with an annual plan. Upgrades available such as Housekeeping and website builder.

 

Features

• Online check-in and check-out
• Dynamic pricing
• Guest communication
• Customizable booking engine
• Group bookings
• Integrate with booking channels
• Online payments
• Insights and reporting
• Housekeeping
• Website builder
• Integrations

 

12. Click Maint

Click Main is one of the best options out there for hotel maintenance. Streamline maintenance and facility upkeep of hotels, resorts, and casinos.

 

Pricing

Simple, straightforward pricing in one plan! Professional plan starts at $42 per user per month. Use the price calculator to accurately calculate cost based on your number of users and assets.

 

Features

• Automated work order management
• Checklists and procedures
• Asset management
• Preventing maintenance
• Maintenance history reporting
• Inventory management and optimization
• Labor and cost tracking
• Coordinate maintenance across multiple properties
• Work order requests
• Assign suppliers to work orders and parts
• Mobile app available
• Reports and analytics
• Maintenance history and cost data
• Support via phone, email, chat
• Assign suppliers to work orders and parts